Oh no! Whoever made her feel like shit... sucks, a lot. That's about the most polite I can get in regards to that.
I really hope things start looking up for her soon. I'm doing a collab with her... So I hope she doesn't completely give up her stories. She's an excellent writer! I found that out through the collab. Let her know I'm around if she ever needs to talk to someone who won't judge her. She's got my email.
It was sweet of you to post this for her, to get her some support.
It's always found around here.