Welll.. Idk how you are checking your reviews but this is what i do: 1. Click "My Account" towards top of screen 2. Click "Reviews" 3. Right below a reveiw it should say "Was this review helpful?" "yes" "no" and "Respond to review" so click "respond to reveiw" and it'll take u to a new screen where u can type in ur response and it shall just make the box for you. Hope this helped?
Author's response
Really helpful actual thanks!