The part in the chat where she doesn't know if she said something wrong and the conversation is on freeze - you wrote that perfectly. That's happened to me so many times before. The internet is a cool thing (duh) but sometimes it makes easy targets of people for misunderstandings and the like.
Very authentic. Kudos! :)
Author's response
Thanks for the awesome review. I had conversation freezes, on the internet or on the phone, they both suck and make you feel like you said something wrong. I was just glad that I could write that part effectively.